Cookie Policy

Last Updated: June 28, 2026

This Cookie Policy explains how Zone OS CRM, LLC ("Zone OS", "we") uses cookies and similar tracking technologies when you visit our website and use our platform. This policy should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. They serve various functions including remembering your preferences, keeping you signed in, and helping us understand how our platform is used. Similar technologies include web beacons (pixel tags), local storage, and session storage.

2. Cookies We Use

Category Purpose Duration Can Be Disabled?
Strictly Necessary Authentication (Firebase Auth session tokens), CSRF protection, security headers, load balancing. These are essential for the platform to function. Session / 14 days No — required for core functionality
Functional Theme preferences (dark/light mode), language settings, recently viewed items, dashboard layout preferences. 1 year Yes
Analytics Platform usage metrics, page views, feature adoption tracking, error monitoring. Used to improve the Service. Up to 2 years Yes
Marketing Campaign attribution, referral tracking on zone-os.co marketing pages only. Not used within the authenticated tenant dashboard. 90 days Yes

3. Third-Party Cookies

The following third-party services may set cookies when you use Zone OS:

Provider Purpose Policy
Google (Firebase, Analytics) Authentication, hosting, analytics Google Privacy Policy
Stripe Payment processing, fraud detection (Stripe.js) Stripe Privacy Policy

4. Global Privacy Control (GPC)

Zone OS honors the Global Privacy Control (GPC) browser signal as required by the California Consumer Privacy Act (CCPA/CPRA) and the New Jersey Data Privacy Act (NJDPA). When we detect a GPC signal from your browser:

  • All non-essential (analytics and marketing) cookies are automatically suppressed.
  • No personal information will be shared with third-party analytics providers.
  • The signal is treated as a valid universal opt-out request.

You can enable GPC in supported browsers (Firefox, Brave, DuckDuckGo) or via browser extensions. Learn more at globalprivacycontrol.org.

5. Managing Your Cookie Preferences

You can control cookies through the following methods:

  • Browser Settings: Most browsers allow you to block or delete cookies through their privacy settings. Note that blocking strictly necessary cookies will prevent you from using the platform.
  • GPC Signal: Enable the Global Privacy Control signal in your browser to automatically opt out of non-essential tracking (see Section 4).
  • Platform Settings: Authenticated users can manage analytics preferences within their account settings in the tenant dashboard.

6. Data Collected via Cookies

Information collected through cookies may include:

  • IP address (anonymized for analytics)
  • Browser type and version
  • Operating system
  • Pages visited and features used
  • Referring URL
  • Session duration and timestamps

This information is processed in accordance with our Privacy Policy. We do not use cookie data to identify individual users for advertising purposes.

7. Changes to This Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. Material changes will be communicated via the "Last Updated" date on this page. For significant changes affecting your consent choices, we will provide notice through an in-app banner or email notification.

8. Contact

For questions about our use of cookies: